العربية
Kalimat Foundation and our subsidiaries and affiliates (“We”) respect your privacy and commit to protecting it through our compliance with the practices described in this policy.
This Privacy Policy describes our practices for collecting, using, maintaining, protecting, and disclosing the personal data we may collect from you or that you may provide when you visit our website. This policy applies to the personal data collected through our website, regardless of the country where you are located.
The website may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. We do not control these third-party websites, and we encourage you to read the privacy notice of every website you visit or service you enable.
Please read this policy carefully to understand our policies and practices for processing and storing your personal data. By engaging with our website, you accept and consent to the practices described in this policy. This policy may change from time to time. Your continued engagement with our website after any such revisions indicates that you accept and consent to them, so please check periodically for updates.
Information We Collect
When you place an order, we collect the following personal information:
- – Name
- – Address
- – Contact Information (e.g., phone number, email)
Automatically Collected Information
- – IP address, browser type, and operating system
- – Details about your visits, such as pages viewed, time spent, and clicks
- – Cookies and tracking technologies
How We Use Your Information
We use your personal information for the following purposes:
- – to process and fulfill your orders, including shipping and exchange
- – to communicate with you regarding your order, respond to your inquiries and provide customer support
- – to personalize your shopping experience
- – to improve our website’s functionality and content
- – to comply with legal obligations
- – to measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you
- – to make suggestions and recommendations to you and other users of our website about goods or services that may interest you or them
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties. Your information may be shared in the following events:
- – with any of our affiliates
- – with trusted third-party service providers for the purpose of processing your payment and fulfilling your order (e.g., delivery services)
- – communicating with you
- – when required by law or to protect our rights
- – business transfers (e.g. in case of our merger with another entity, or in case of sale, or transfer of all or party of our assets to third party)
- – to fulfil the purpose for which you provide it with your consent
- – for any other purposes that we disclose when you provide the data
- – to protect the rights, property, or safety of our business, our employees, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of cyber security, fraud protection, and credit risk reduction
Data Security
We implement a variety of industry-standard security measures to maintain the confidentiality and security of your personal information. Your data is stored in secure environments and is only accessible by authorized personnel. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. Any transmission of personal information is at your own risk.
Third Party Links
Our website may contain links to third-party websites. We do not guarantee any such links and their security and we are not responsible for such websites privacy practices and policies. You are advised to review the privacy policies of any third-party sites you visit via links on our website.
Cookies and Automatic Data Collection Technologies
Our website uses cookies (small files placed on your device) or other automatic data collection technologies to distinguish you from other website users. This helps us deliver a better and more personalized service when you browse our website. It also allows us to improve our website by enabling us to:
- – Estimate our audience size and usage patterns.
- – Store your preferences so we may customize our website according to your individual interests.
- – Speed up your searches.
- – Recognise when you return to our website.
You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, certain parts of our website may become inaccessible and certain features may not work correctly. Unless you adjust your browser settings to refuse cookies, our system will issue them.
Our website and emails may contain web beacons (small transparent embedded images or object, also known as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count website page visitors or email readers, or to compile other similar statistics such as recording website content popularity or verifying system and server integrity.
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on the website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies (alone or in conjunction with web beacons or other tracking technologies) to collect information about you when you use our website. They may associate the information collected with your personal data or they may collect information, including personal data, about your online activities over time and across different websites or other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control how these third-party tracking technologies operate or how they may use the collected data. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this policy periodically for any updates.
Payment Method Accepted
We accept various online payment methods, including credit cards, debit cards, Apple Pay, and Samsung Pay.
Delivery & Shipping
- – UAE Delivery: all orders across UAE will be delivered within 2-4 working days.
- – International Delivery: varies according to the destination country.
- – Shipping fees will be calculated at checkout.
Exchange
We have a 7-day exchange policy, which means you have 7 days after receiving your item to request an exchange.
To start an exchange, you can contact us at info@kalimatfoundation.ae.
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
If your exchange is accepted, we will send you exchange instructions on how your package will be collected.
Returns
Unfortunately, our sales are final and we cannot accept returns.
Governing Law and Arbitration
This Privacy Policy and the sale, delivery, exchange and returns terms shall be governed and construed in accordance with the laws of the Emirate of Sharjah and applicable federal laws of the United Arab Emirates, without regard to conflict of law provisions. Any disputes that cannot be settled amicably shall be finally settled under the Rules of Arbitration of the Sharjah International Commercial Arbitration Center (TAHKEEM) by one (1) arbitrator appointed in accordance with the said Rules. Arbitration shall be seated in Sharjah. Arbitration shall proceed in English.
Contact Us
If you have any questions or concerns about this Privacy Policy or about the sale, delivery, exchange and returns terms, please contact us at: info@kalimatfoundation.ae.